Community Services - Oxford Health NHS Foundation Trust

Warneford Lane, Old Road, Headington, OxfordEngland, OX3 7JX
 
71,126 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Buckinghamshire CAMHS Eating Disorders Pathway
16th May 2024


After a shaky start due to post Covid waiting list challenges and undiagnosed autism we have been well supported. The staff are professional and caring and the team seams to be growing in size. We were very fortunate to be allocated an excellent clinician who worked tirelessly to support our 15 YO daughter to find reasons to recover from AN from within herself.

Suggested improvements
Clinicians to be reflective about the FBT model and adapt as needed to individual patients. Work with PEACE to build understanding of the co-occurrence of EDs and neurodivergence.

Listened to
Involvement
Communication
Staff
Experience
 
Review of Children We Care For - Community
16th May 2024


Understanding about my health

Suggested improvements
nothing

Listened to
Involvement
Communication
Staff
Overall, how was your experience of our service?
 
Review of Oxfordshire Childrens Neuro Developmental Pathway (NDC)
16th May 2024


Our medication (ADHD) reviews have been a lifeline since our son started displaying really difficult behaviour- increased frequency (3 monthly) & analysis of behaviour log,contact with school regarding SEND support & EBSA.Way above & beyond & referral to MASH for further support. An absolute lifeline for our family...

Suggested improvements
Initial diagnosis was slow (but I'm aware of stretched resources.) 1st referral (pre-school) denied & finally diagnosed in y.5. Shocked that once ASD & ADHD was diagnosed-would have been sent off with just-report to school, list of support groups & chance of post-diagnostic courses. Only agreement for medication gave us the access to regular contact-in the form of reviews-that has been vital for us.

Listened to
Involvement
Communication
Staff
Experience
 
Review of Marlborough House InPatient Unit Swindon
16th May 2024


Our daughter has been well cared for by the staff

Suggested improvements
Email communications are not always responded to. We have to either send another email or phone the office to try and get answers to queries or requests.

Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Experience
 
Review of Marlborough House InPatient Unit Swindon
16th May 2024


.

Suggested improvements
.

Experience
Kindness
Understanding
Listening
Safe
 
Review of Marlborough House InPatient Unit Swindon
16th May 2024


That is what she said. But nurse Lexi seems to really understand her well.

Suggested improvements
More tailored, patient-led approach. Take on board what parents and patients say about autistic needs.

Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Experience
 
Review of Marlborough House InPatient Unit Swindon
16th May 2024


Having discussed this with my child, this is how they feel.

Suggested improvements
Not a criticism, because I know resources are limited and you’re doing the best with what you have. But, if you had all the resources in the world, it would be good to have a verbal update each day as to how Trinity has been from the staff. It would have been good to talk through what Trinity was going to experience/ be given when she arrived… although I was away, and I haven’t returned a call, so there’s more I can do too.

Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Experience
 
Review of Didcot Dental Clinic
16th May 2024


Excellent


Listened to
Involvement
Communication
Staff
Experience
 
Review of Children's Integrated Therapies Physiotherapy Team
16th May 2024


My child wanted to show her physio what she could do at the park,so I asked if we could do a session there and the physio was very supportive of that. She adapted her session to include time at the park and challenged my child to feel even more different things.


Listened to
Involvement
Communication
Staff
Information
Needs met
Support information
Experience
 
Review of Children We Care For - Clinic
16th May 2024


Respectful, Patient, responsive

Suggested improvements
NA

Listened to
Involvement
Communication
Staff
Experience
 
 
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Resources

Short link to review Community Services - Oxford Health NHS Foundation Trust: http://iwgc.net/emqni